Tips Of Managing A Sales Team
To effectively manage a sales team, you need to adopt various leadership styles. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
You should ensure that you are an approachable person. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
New managers often make a few mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Instead of building a sales team, you will be creating duplicates of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. You should have a team that has different solutions to the same problem. In effective management, there are many different styles. Each style should be used at its right time and place.
Consultative approach is one of the approaches you can use when faced with a challenge. Consult from your team members on what you should do. Do will not be the one to give those directions on what to do. See what they have in mind concerning an account, a customer or a situation. Ask your team how they want to solve the problem they are facing and how you can help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. If your predecessor was a directive manager, this will undoubtedly happen. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.
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